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Anne Pendo, MD, FACP, PCC

Executive Coach

Dr. Anne Pendo helps healthcare leaders transform into exceptional forces for change by meeting them where they are in their leadership journey, and helping them build the new leadership muscle they need to thrive. Drawing from 30+ years as a practicing physician and a decade as a healthcare executive, Anne brings something rare to the coaching world: she’s walked the walk. Having navigated the pressures of patient care and led cross-functional teams through complex transformations, Anne now helps other leaders find their footing on similar journeys.

Anne’s coaching philosophy centers on teaching clients to lead with their heart, brain, and spine—tapping into both intellectual and emotional intelligence while building the resilience needed to thrive in complex, shifting conditions.

This approach is especially valuable during pivotal moments of transition: leaders stepping into new roles, managing cross- functional teams, or implementing system-level changes. What sets Anne apart is her ability to foster connection quickly, establishing psychological safety where honest, vulnerable conversations can flourish. To that end, she builds trust with the speed and skill of someone who knows that in healthcare, time is precious, relationships are crucial, and stakes are always high.

Her client roster includes CMOs, CEOs, and healthcare executives at every level. They’re drawn to Anne because they see her as someone who can help them strike that delicate balance between the clinical training that taught them to have all the answers and the leadership reality that requires them to be authentically human. Through her coaching, leaders develop the skills needed to succeed in high-complexity, high-ambiguity environments, build high-performing teams, and foster cultures that prioritize the well- being of employees and patients.

Throughout her career, Anne has championed innovative approaches to healthcare leadership, serving on boards at multiple levels and pioneering leadership development programs for physicians and advanced practice providers. Anne earned her Executive Coach certification from the International Coaching Federation, and her Doctor of Medicine degree from the University of Southern California, training in internal medicine at Harbor-UCLA Medical Center. For more than three decades, she practiced Internal Medicine and Geriatrics while serving in various leadership roles at InterMountain Health.

Anne lives in Salt Lake City with her husband and their two therapy dogs, Olive and Ollie. When not coaching healthcare leaders, she loves traveling to spend time with her five children and grandchildren.

What’s your coaching philosophy in action?
I listen deeply and ask next-level questions to uncover the meaning behind the words. This leads to deeper insights and self-discovery, empowering clients to decide: “What next? How do I want to show up differently?”

We then reflect on outcomes: “What happened? What signals were present? How did I feel? How did others feel?” From there, we decide whether to continue on that path or change course, repeating this process as new challenges and opportunities arise.

What’s the leadership challenge you’re known for solving?
I’ve led through complex systems, launched peer support programs for physicians and APPs, and navigated the very challenges my clients face today—often as the only woman in the room. I’ve also managed a busy home life with five children and a spouse who worked remotely.

These experiences make me uniquely equipped to help clients integrate personal and professional growth with their well-being, so they can lead with clarity, confidence, and compassion. I’m also known for empowering teams to lead themselves, others, and initiatives more effectively—bringing energy, enthusiasm and optimism to every session.

Describe your ideal coaching client.
My ideal client is ready for change. They’re at an inflection point—a new life stage or career milestone—and curious about why they aren’t getting the results they want.

I’m particularly drawn to non-traditional leaders who recognize that what got them here won’t get them to where they want to go next. They’re curious about what’s possible in healthcare, want to thrive both professionally and personally, and understand they need to make changes to get there.

Often, they’re stepping into a new role, organization, or set of conditions. The same applies to newly formed teams learning together.

What would surprise people about your approach?
Some clients are surprised to learn that truly effective leadership begins with the leader’s well-being. I empower leaders to integrate personal growth, professional development, and well-being so they can lead with clarity, confidence, and compassion.

Others might be surprised that I can be deeply compassionate while still asking hard questions and pushing them for change.

What’s a leadership breakthrough you’ve witnessed?
Two examples stand out. A physician sought help with operational issues with his practice.Through coaching, he realized the real problem wasn’t operational—he was uncertain about staying in medicine, overwhelmed by competing priorities: family, patients, clinic staff, OR responsibilities. Through intentional curiosity, we clarified what mattered most and helped him create boundaries. He stayed in medicine and now thrives as a CMO.

Another client stepped into an interim role alongside her existing position. When the interim role lasted longer than expected, she felt she couldn’t juggle both effectively. We celebrated her strengths, defined what was most important to her, and used 360° feedback to deepen self-awareness. Deep questions, deep thought, and deep listening—combined with safe feedback exchange—proved incredibly powerful.

What’s your unique background and experience?
As a seasoned clinician and healthcare leader, I’ve walked in my clients’ shoes.For more than three decades, I practiced Internal Medicine and Geriatrics while serving in various leadership roles at a health system. Throughout my career, I’ve pioneered leadership development programs and served on boards at multiple levels.

As an executive coach, I draw from this rich background to coach “leaders of leaders” in healthcare.

What myth about executive coaching do you love to bust?

One myth I love busting: that coaches tell you what to do and give you all answers. Instead, your coach helps transform how you think, not what you should think.

Another myth is that relational skills can’t be learned. Lastly, it’s a myth that coaches can’t be compassionate while challenging you. I excel in that balance, blending compassion with the hard questions that drive growth and change.