“For better and worse, culture and leadership are inextricably linked,” reports the Harvard Business Review, echoing the old adage: Culture eats strategy for breakfast. In healthcare organizations, culture is either a liability or advantage. Astute leaders proactively...
Brent Wallace
9 Steps to Build a Culture for Better Clinical Outcomes (Part 2)
Culture permeates all your organization produces. Whatever your culture prioritizes (or neglects) inevitably shows up in clinical, financial and satisfaction outcomes. All organizations have a culture, of course, but is it a good one? We’ve recently covered the people...
Six Actions for Healthcare Leaders During a Pandemic Crisis
The idea of a novel virus outbreak, such as the COVID-19 virus, or Coronavirus, occurring is not exactly news to healthcare executives and clinical leaders. While the media might continue to heighten the public’s awareness to the spread of the virus, healthcare...
9 Steps to Build a Culture for Better Clinical Outcomes (Part 1)
We have a belief at MEDI Leadership: culture eats strategy for lunch. You may consider this quote from Peter Drecker overused, but most likely you sense some truth in it. If you’re not sure you agree with Mr. Drecker’s statement, consider the strategies that exist...
Being Intentionally Aware of Our Impact on Patients
In healthcare, we often say that the patient is the focus, or center, of our organization. I think that we really mean it from an intellectual standpoint, but do we from an emotional standpoint? Behavioral research shows that our emotions are the strongest drivers of...
Physicians: Don’t Let the New CMS Primary Cares Initiative Happen TO You
Recently, I participated in a panel discussion at the Midwest Independent Physician Association spring conference. Our discussion was on population health management and the current and future state of value-based delivery in healthcare. It just so happened that the...
Referent Power is Critical in Healthcare Leadership
I recently retired from a Chief Medical Officer position in a large integrated health system and have been able to focus more on executive coaching. In coaching, we have to build trust and rapport quickly so we may better advise and guide executives and other...