As a firm of executive coaches working exclusively with healthcare leaders, we’ve come to realize the competencies required to lead well in our industry are changing. Rapidly. Take team dynamics, for instance. While it has always been true that healthcare is the...
Eric Norwood
A Tale of Three Tables: How Physicians and Executives Become Partners
Without effective physician leadership, clinical redesign strategies will fail. A growing number of physicians are stepping into leadership roles in hospitals and health systems. Many health system CEOs are physicians. There is clearly a strong case for clinicians in...
Team Coaching in Healthcare: Driving Ownership For Results
>> Access part 1, part 2, and part 3 of this series. The most common refrain we, as coaches, hear when we interview leaders in an organization is, “We need more accountability in this place!” That’s consistent with data compiled by Patrick Lencioni, author of...
Team Coaching in Healthcare: Great Teams Have Great Conflict and Then Commit
How do you turn up performance, collaboration, and outcomes in a healthcare team? In the first installments in this series (see part 1 and part 2), we’ve discussed the traits of high-performing teams, the role of vulnerability-based trust, and how coaching differs...
Team Coaching in Healthcare: Without Trust, Teams Fail
In the first post in this series, we explored why many groups of capable, well-intentioned leaders fail to function as a high-performing team. Today, we’ll dig a little deeper into a coach-led transformational process and the role of trust. In our story of the...
From Dysfunction to High Function: Traits of High-Performing Healthcare Teams
“Matt” is a transplant surgeon who leads the startup of a transplant program for a large regional healthcare system. In two years, he recruited a “dream team” of experienced surgeons and support staff who have achieved the 10 organ transplant thresholds for livers and...
Are You Addicted to Urgency?
The events of 2020 have radically transformed the way we work. For leaders, one side effect has been a growing Addiction to Urgency. Being busy is a badge of honor in American business. Having a sense of urgency is a virtue and, compared to complacency and laziness,...
Finding Your Way Forward
In healthcare, people have been watching their leaders over the course of this crisis. And, they are taking measure. How are you showing up in the storm? As coaches who come from careers as healthcare leaders, we’ve been talking with our clients and their teams...
Where’s Your Anchor in the Storm?
Do current events feel overwhelming at times? Sea mariners know something that can help a leader in the grips of a tumultuous crisis. When a storm rises upon a ship at sea, the wind and waves can threaten to sink it. If the storm rises when the ship is in a harbor, an...
Struggle Makes for Stronger Leaders
The double-entendre of this cartoon in the Wall Street Journal really hooked me. The salmon are swimming upstream, just as they are designed to do. Yet it’s exhausting swimming against the flow — enough to question the effort, even when it’s the right thing to be...