This post kicks off a 7-part series in leadership competencies we find most critical for driving meaningful transformation in healthcare. Details below. A few months ago, we reviewed key leadership competencies we’ve found most critical in driving meaningful transformation as conditions change in unpredictable ways. It is not a coincidence that Emotional Intelligence (EI) is...Read More

In our coaching engagements across the country, we see common themes in the aftermath of the pandemic: unsustainable operating losses, closed services, decreased engagement scores, nursing strikes, and unprecedented staffing shortages. In the U.S., employee engagement has slipped to 32%, with 17% of the workforce being actively disengaged, which Gallup defines as “disgruntled and disloyal...Read More

Along with our experiences as coaches, studies increasingly point to a new reality for leaders: The ways we’ve led and made decisions in healthcare are no longer adequate to lead today’s more complex organizations. Today’s new realities require agile leaders masterful in the art and science of co-creating coordinated movement. With that in mind, we’ve...Read More

It’s lonely at the top. Though you’re rich in experience, you’re likely navigating uncharted waters as a healthcare leader. What’s more, other leaders in the organization are looking to you for answers to fast-evolving challenges that stand in the way of personal and organizational goals. In our work with your peers, we’ve noted four common...Read More

Contributing authors: Gary Hoffman and Michael Hein The feeling I’ve had the last several weeks during the fallout from COVID-19 reminds me of a situation I experienced awhile back. It was a beautiful Hawaiian day: clear sky, mild breeze, and big waves. I knew the tide was stronger, as is the norm in big surf....Read More