It’s that time of year when the world seems to become, at least for a while, a little bit kinder, a little more grateful, a little more hopeful. We take time to step outside ourselves and consider ways big and small we might express our love and appreciation for those who are an important part...Read More

It’s a common predicament: You attend a conference, watch an online course or spend time with a mentor, hear fascinating insights, take copious notes, and then… nothing. By the time you’re back to work, the ideas you thought could catapult your impact on the job are fuzzy memories, trampled by daily responsibilities and relegated to...Read More

I was walking past reception in our facility and saw the “Lost and Found” cart that housed all of the items children had “lost” when they attend our after-school program. I noticed the sweatshirts, water bottles, jackets, even a shoe or two. My brain catalogued those items in the file “2020 Losses” — my mindset as...Read More

I have had occasion recently to speak with several senior executives who care deeply about the issue of social justice but who are struggling to find the best way for themselves and their organizations to serve as positive instruments of change. Many of them voice fear about wading into the issue, given how emotionally charged...Read More

Recent events and mounting industry data illuminate an uncomfortable truth: Implicit bias is prevalent in healthcare, say researchers, and many are unaware. More importantly, it’s hurting patients. As a healthcare leader, we trust that your aim is to ensure that every patient — regardless of background, ethnicity, race, education, sexual orientation, or other factors — gets the...Read More

“For better and worse, culture and leadership are inextricably linked,” reports the Harvard Business Review, echoing the old adage: Culture eats strategy for breakfast. In healthcare organizations, culture is either a liability or advantage. Astute leaders proactively shape the kind of culture that ensures strong clinical and financial outcomes. With that in mind, we explored...Read More

Culture permeates all your organization produces. Whatever your culture prioritizes (or neglects) inevitably shows up in clinical, financial and satisfaction outcomes. All organizations have a culture, of course, but is it a good one? We’ve recently covered the people aspect of building a strong culture (see part 1). In this follow-up post, we’ll focus on...Read More

We have a belief at MEDI Leadership: culture eats strategy for lunch. You may consider this quote from Peter Drecker overused, but most likely you sense some truth in it. If you’re not sure you agree with Mr. Drecker’s statement, consider the strategies that exist throughout hospitals today. Some of the best minds have created...Read More