Budget cuts? Staffing shortages? Working 12-hour days or longer? Double and triple bookings? All of those stressors likely sound familiar. We thought the height of COVID would be the worst of busyness and demands on healthcare leaders, but since the crescendo of the pandemic, stressors haven’t tapered down. Instead, they continue to climb. In the...Read More
The events of 2020 have radically transformed the way we work. For leaders, one side effect has been a growing Addiction to Urgency. Being busy is a badge of honor in American business. Having a sense of urgency is a virtue and, compared to complacency and laziness, that makes a lot of sense. In his...Read More
Recent events and mounting industry data illuminate an uncomfortable truth: Implicit bias is prevalent in healthcare, say researchers, and many are unaware. More importantly, it’s hurting patients. As a healthcare leader, we trust that your aim is to ensure that every patient — regardless of background, ethnicity, race, education, sexual orientation, or other factors — gets the...Read More
In the course of our coaching practice, one of the principles we discuss most frequently with our clients is the notion of the importance of “heads up” time. It is typical and natural for busy executives to spend much of their day in “heads down” time, attending to the important priorities and tasks at hand. ...Read More
Most discussions of decision-making assume that only senior executives make decisions or that only senior executives’ decisions matter. This is a dangerous mistake. –Peter Drucker Decisions. As a leader you make them all day, every day. But how clear are you, really, about the decision-making authority you have in your role? What about your direct...Read More
Most of us would probably agree that making a decision isn’t difficult. We make decisions on a regular basis in our personal life – what to wear, what to eat, when to purchase a car, etc. The steps are clear: identify the issue, gather the evidence, consider options, act, evaluate for effectiveness….and then start again....Read More
