In our coaching engagements across the country, we see common themes in the aftermath of the pandemic: unsustainable operating losses, closed services, decreased engagement scores, nursing strikes, and unprecedented staffing shortages. In the U.S., employee engagement has slipped to 32%, with 17% of the workforce being actively disengaged, which Gallup defines as “disgruntled and disloyal...Read More

Without effective physician leadership, clinical redesign strategies will fail. A growing number of physicians are stepping into leadership roles in hospitals and health systems. Many health system CEOs are physicians. There is clearly a strong case for clinicians in the C-suite of the future. As a career health system executive CEO and executive coach to...Read More

It is stating the obvious to say that the situation confronting healthcare leaders is as challenging, if not more challenging, than any time in our history.  After surviving the ravages of the emergent stage of the COVID pandemic, we find ourselves facing a landscape which has been dramatically, and permanently, changed. We not only face...Read More

Though the challenges healthcare leaders face aren’t entirely new, there’s no denying our industry is undergoing a season of heightened and accelerated transformation.  As conditions change, how do you inspire your team, reduce resistance, and compel others to follow your lead? And how do you empower employees to create new solutions toward shared goals? As...Read More

Burnout has reached crisis levels among healthcare workers. Earlier this year, U.S. Surgeon General Vivek Murphy issued an advisory highlighting the urgent need to alleviate the burnout crisis and promote the mental health and well-being of health workers. Addressing the problem begins with identifying what’s fueling it. In this post, we explore five common causes...Read More

What is Neuroleadership? As pressures mount and resources dwindle, delivering outstanding healthcare hinges largely on your ability to bring out the best in each member of your team. Easier said than done, of course. Though optimizing team performance can seem daunting, research on the neuroscience of workplace dynamics can help. The application of neuroscientific findings...Read More

Budget cuts? Staffing shortages? Working 12-hour days or longer? Double and triple bookings? All of those stressors likely sound familiar. We thought the height of COVID would be the worst of busyness and demands on healthcare leaders, but since the crescendo of the pandemic, stressors haven’t tapered down. Instead, they continue to climb. In the...Read More

What does it take to develop leaders who are consistently effective in driving transformation, building high-performing teams, and achieving personal, professional and organizational goals? One of the greatest blessings in my career as a former executive in healthcare was working with an executive coach. Talk about a transformational experience. To understand the value of executive...Read More

It doesn’t take a crystal ball to know the next several months will continue to bring intense pressure, changes and opportunities for healthcare organizations. It’s a season that will reveal extraordinary leaders, and also expose leaders struggling with these new challenges (and, quite honestly, some of the same challenges of the past).  How prepared are...Read More

Leadership can be a lonely experience. That loneliness is a common reason why many healthcare leaders turn to executive coaching. You see, leaders are always in the spotlight in their own organizations. They have few safe places to turn and share their misgivings, their quest, and just be themselves. The coaching relationship provides a safe...Read More