Learning Center

This post kicks off a 7-part series in leadership competencies we find most critical for driving meaningful transformation in healthcare. Details below. A few months ago, we reviewed key leadership competencies we’ve found most critical in driving meaningful transformation as conditions change in unpredictable ways. It is not a coincidence that Emotional Intelligence (EI) is...Read More

As a healthcare executive, you have a track record of strong performance and career success — it’s what brought you where you are today. You were likely promoted because your contributions brought such value to your organization that your leaders wanted to replicate those successes on a greater scale. Why would high-performing leaders like you...Read More

As hospitals work to navigate change, it is critical that they do so in a manner which reflects respect for the impact of change on the practice of their physicians in order to secure their support and commitment. We’ve seen rising interest in best practices for developing effective physician champions who can bring the voice...Read More

Happy New Year! The end of the year and beginning of a new one provides a natural place for us to pause, reflect and move forward with intention for ourselves, our families, our teams. As you begin a new chapter in 2023, it’s my hope that this focused set of questions will serve as a...Read More

Why tactical tools are not enough, and what to do about it. As hospitals struggle to financially recover in the post-COVID landscape and pressures grow to slash costs, healthcare leaders are racing to implement tactical changes shown to produce massive savings at other organizations, in hopes of mirroring those successes. In practice, those changes are...Read More

When you’re hiking or walking through unfamiliar terrain, you need to alternate keeping your head up and keeping your head down if you don’t want to trip up, hurt yourself or others. If you never look down, you could step into a hole or miss a step and twist your ankle. If you never look...Read More