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This post kicks off a 7-part series in leadership competencies we find most critical for driving meaningful transformation in healthcare. Details below. A few months ago, we reviewed key leadership competencies we’ve found most critical in driving meaningful transformation as conditions change in unpredictable ways. It is not a coincidence that Emotional Intelligence (EI) is...Read More

As hospitals work to navigate change, it is critical that they do so in a manner which reflects respect for the impact of change on the practice of their physicians in order to secure their support and commitment. We’ve seen rising interest in best practices for developing effective physician champions who can bring the voice...Read More

Why tactical tools are not enough, and what to do about it. As hospitals struggle to financially recover in the post-COVID landscape and pressures grow to slash costs, healthcare leaders are racing to implement tactical changes shown to produce massive savings at other organizations, in hopes of mirroring those successes. In practice, those changes are...Read More