communication

Moving Through Anger to Dialogue

Moving Through Anger to Dialogue

We are in a time of enormous turbulence in our country with focused energy aimed at a set of complex cultural issues long overdue for attention and reform.  It is at once a time of great potential but also great risk as the heightened passion will either move us to...

A Simple Tool for Decision-making Discussions

A Simple Tool for Decision-making Discussions

Most discussions of decision-making assume that only senior executives make decisions or that only senior executives’ decisions matter. This is a dangerous mistake.   --Peter Drucker Decisions. As a leader you make them all day, every day. But how clear are you,...

What is listening, really?

Interpretation: Our Intentions, Expectations, Mood and Beliefs  Most leaders are skilled at external communication and trained in the areas of articulation, presenting, active listening, body language and emphasizing tone of voice.  As a matter of fact, most research...