In healthcare, people have been watching their leaders over the course of this crisis. And, they are taking measure. How are you showing up in the storm? As coaches who come from careers as healthcare leaders, we’ve been talking with our clients and their teams...
COVID-19
HEADS UP! During Crisis: A Decision-making Checklist
In the course of our coaching practice, one of the principles we discuss most frequently with our clients is the notion of the importance of “heads up” time. It is typical and natural for busy executives to spend much of their day in “heads down” time, attending to...
COVID-19, Complexity, and Dancing with Chaos
Contributing Authors: Eric Norwood, FACHE and Michael Hein, MD Over the past several weeks, we are seeing complexity play out in dramatic ways. Significant changes are likely taking place for you in terms of how you view your role and impact as a...
In the Grip of COVID-19: Leading in Uncertainty, Volatility, Complexity and Fear
Contributing authors: Gary Hoffman and Michael Hein The feeling I’ve had the last several weeks during the fallout from COVID-19 reminds me of a situation I experienced awhile back. It was a beautiful Hawaiian day: clear sky, mild breeze, and big waves. I knew the...
COVID-19: Wisdom from the (Healthcare) Trenches
Over the past two weeks, I have had the honor and privilege of coaching some amazing healthcare leaders across the country. As conversations unfolded, I witnessed wisdom, trends and strategies emerging as these leaders talked about what they were doing to navigate the...
Six Actions for Healthcare Leaders During a Pandemic Crisis
The idea of a novel virus outbreak, such as the COVID-19 virus, or Coronavirus, occurring is not exactly news to healthcare executives and clinical leaders. While the media might continue to heighten the public’s awareness to the spread of the virus, healthcare...