Why tactical tools are not enough Minimum Standards or Optimal Performance? As an executive coach who works exclusively with healthcare clients, I frequently see organizations seeking breakthrough improvement in one or more performance indicators by implementing tactical programs that have proven successful elsewhere.  Examples of such programs cover a broad spectrum including patient experience initiatives,...Read More

Normal, predictable and thankfully, manageable stages of teams “I guess I am not a good leader.” There are times when someone I am coaching – who happens to be a fantastic leader – will turn to me in exasperation and say something along the lines of, “I guess I am not a good leader.  If...Read More

High-performance leadership is demanding. Leaders must be decisive creative decision-makers, wise cultivators of high-impact relationships, adaptably resilient within a sea of change, and consistently deliver results that measurably and meaningfully matter. Transformational Leadership behaviors demand that we routinely bring our healthy and whole being to our work. There are indicators that few leaders in healthcare can...Read More