As a firm of executive coaches working exclusively with healthcare leaders, we’ve come to realize the competencies required to lead well in our industry are changing. Rapidly. Take team dynamics, for instance. While it has always been true that healthcare is the...
leadership effectiveness
What is listening, really?
Interpretation: Our Intentions, Expectations, Mood and Beliefs Most leaders are skilled at external communication and trained in the areas of articulation, presenting, active listening, body language and emphasizing tone of voice. As a matter of fact, most research...
Referent Power is Critical in Healthcare Leadership
I recently retired from a Chief Medical Officer position in a large integrated health system and have been able to focus more on executive coaching. In coaching, we have to build trust and rapport quickly so we may better advise and guide executives and other...
Do leaders need feedback?
Feedback is imperative for leaders. There are two kinds of feedback that leaders receive, positive and negative. Both types of feedback are critical to a leader’s success. Feedback tells us if we are on course or off course. Much like a GPS system in our car, it...
What does gratitude have to do with leadership?
Physicians and executives in healthcare often express the challenges of incredibly busy lifestyles. Often our clients talk about ‘burning the candle at both ends’, difficulty slowing down to focus on key relationships, and facing an enormous amount of both...
Do leaders need courage?
It takes a lot of courage for a healthcare leader to address the challenges and complexity of the healthcare world. Most people do not think of courage as a leadership competency. They believe that courage is a ‘thing’ that we either have or do not...
Coaching vs. Training
Leadership Coaching is often confused with leadership training. However, there is a distinct difference between training in leadership skills and coaching an executive or physician to become an effective leader. Of course, a leader needs concrete skills such as:...
Leadership and Accountability
Creating Healthy Organizational Discipline When you hear the word Accountability, what comes to mind? If you are like many people, the word provokes feelings of fear associated with negative consequences for failing to deliver the expected outcome. One CEO described...
Productivity tips: 3 things you should stop doing
Productivity increases the overall efficiency of an organization. From our research and experience coaching healthcare executives and physicians, we understand how effective leaders often make all the difference in teams that produce sustainably great results. This is...
Leadership and high performing teams
Simple Steps to Help Create and Sustain High Performing Teams Earlier this week we had the privilege facilitate a session with a leadership team that would objectively be considered a high performing group. It was a team that has worked together for a relatively...