It’s that time of year when we all make resolutions designed to make us “better” in some way. That often includes resolutions on how to become a better leader capable of driving improved business results, better customer satisfaction, lower costs and higher levels of...
Physician Leadership Program
Creating a Powerful, Positive Impression… the Intentional Leader
We make major decisions about others at lightning speed… and them about us. In fact, we’ve read that people create 11 impressions in the first seven seconds of an encounter. The moment you meet someone – a new boss or colleague, a patient, etc. - his or her brain...