Hospitals and health systems continue to operate in a turbulent, fast-changing environment with relentless pressure to improve an array of performance metrics: patient experience, clinical quality, patient safety and operating costs. While there is much interest in and discussion about structural and transformational change, the formidable barriers to such change have limited their impact. With...Read More

… What leaders really do is prepare organizations for change and help them cope as they struggle through it. – John Kotter, Harvard Business Review As a senior leader in healthcare, you often find yourself at the forefront of change. You personally grapple with changes in the industry, within your organization, and even perhaps your...Read More

A Coach can be the Catalyst to Support Your Shift to Transformational Leadership You know many healthcare executives and clinical leaders. In fact, if you’re reading this, chances are you are one. Most likely you’re already successful, have developed a set of strong competencies, and are even producing measurable and positive outcomes. Even so, do...Read More

I had the great privilege and honor to be asked to present at the Marcus Evans CNO Summit in March. In preparing for the presentation, it was nice to have some time to reflect on the role of the nurse executive in transformation.  I know my invitation was based on my Emeritus Chief Nursing Officer...Read More