Conway Regional Health System – Case Study

From the outside, Terry appears calm and confident. Inside, Terry is carrying an enormous weight. Terry is a composite of many remarkable leaders I’ve had the privilege to coach: the CEO, the COO, the physician executive, the chief nursing officer, or the senior vice president who genuinely cares about people and believes deeply in healthcare’s […]

You’re an hour into yet another debate over a problem that won’t budge, and every executive at the table wants the same outcome. Every option carries real risk, and every argument has merit. Nobody is being difficult, yet the meeting ends right where it started, and the same item lands on next month’s agenda. I’ve […]

The average healthcare executive now faces more complex decisions in a single quarter than their predecessors handled in an entire year. Yet most leadership development still hasn’t caught up. You’re managing shrinking margins, workforce exhaustion, and mounting pressure to prove outcomes, often within weeks of each other. Executive coaching builds the capacity to lead through […]

The rollout for your new strategy went exactly according to plan. Every milestone was hit on schedule, every stakeholder signed off, and the initiative launched without a hitch. Six months later, the results still haven’t shown up. You’re getting the same resistance, the same hesitation in the room. People are finding ways around the new […]

I was 39 when I suddenly became a widow and a single parent of two young children. At the time, I was serving in an interim vice president role for a large health system, with responsibility across a region. Our team had already experienced multiple leadership changes and walked alongside colleagues through profound personal tragedies […]